Terms and Conditions

SHIPPING

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Luxembourg: 2-3 business days
  • Europe EU: 2-5 business days
  • Europe Non-EU: 2-5 business days
  • Rest of the World: 10-20 business days 

I’ll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

 

RETURNS & EXCHANGES

I gladly accept returns, exchanges, and cancellations

  • Just contact me within 14 days of delivery
  • Ship items back to me within 30 days of delivery
  • Request a cancellation within 24 hours of purchase
  • Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

QUESTIONS OR FURTHER INFORMATION NEEDED?

Please contact us here.